Privacy Policy

1. Introduction

Aeronautica (Pty) Ltd respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect:

Personal Information

  • Full name

  • Contact details (email, phone)

  • Identification/passport details

  • Nationality

Aviation-Specific Information

  • Passenger manifests

  • Flight preferences

  • Travel history (where required)

Technical Data

  • Website usage data

  • IP address

  • Cookies

3. Purpose of Collection

We collect information to:

  • Provide aviation and charter services

  • Arrange flights and regulatory clearances

  • Comply with aviation and legal requirements

  • Communicate with clients

  • Improve our services

4. Legal Basis for Processing

We process personal information based on:

  • Contractual necessity

  • Legal obligations (e.g., aviation authorities)

  • Legitimate business interests

  • Client consent (where required)

5. Sharing of Information

We may share information with:

  • Licensed aircraft operators

  • Aviation authorities (SACAA, customs, immigration)

  • Ground handling and service providers

  • Legal or regulatory bodies

We ensure all third parties maintain appropriate data protection standards.

6. International Transfers

Due to the nature of aviation, your information may be transferred outside South Africa.
We take reasonable steps to ensure adequate data protection safeguards are in place.

7. Data Security

We implement appropriate technical and organisational measures to protect personal information from:

  • Loss

  • Unauthorised access

  • Misuse

8. Data Retention

We retain personal information only as long as necessary for:

  • Service delivery

  • Legal compliance

  • Operational requirements

9. Your Rights (Under POPIA)

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to processing

  • Withdraw consent

  • Lodge a complaint with the Information Regulator

10. Cookies & Website Tracking

Our website may use cookies to:

  • Improve user experience

  • Analyse traffic

  • Optimise performance

Users can control cookie settings via their browser.

11. Contact Details

For privacy-related queries:

Email: chris@aeronautica.co.za
Company: Aeronautica (Pty) Ltd

12. Updates to this Policy

This Privacy Policy may be updated periodically.
The latest version will always be available on our website.